How it all started
More than 15 years ago, Top Class Accounts started providing bookkeeping services to a variety of businesses around Melbourne. Our extensively tailored bookkeeper testing and recruitment processes coupled with our enthusiasm and passion for excellence has led to many referrals and very happy clients.
Top Class Accounts has now grown into one of the largest privately-owned bookkeeping companies in Melbourne, with over forty staff servicing hundreds of businesses.
The Top Class culture is one of excellence, integrity, and continual improvement.
This commences with our recruitment process, which is the most comprehensive and thorough in the industry, and extends into every aspect of client engagement through systems and processes that ensure consistently high levels of customer care and service.
With offices in Melbourne CBD and Nunawading, and team members from all around Melbourne and Geelong, Top Class works with clients in all areas of Melbourne, Geelong, and the Bellarine and Mornington Peninsulas.
We've come a lOng way...
In the early days, our clients were still using desktop accounting applications, and we maintained our own in-house I.T. systems. Nowadays, the vast majority of our clients have moved to cloud accounting applications, and about five years ago we also invested in a digital transformation which allows us to operate in a new era of remote working and connectedness.
But even as technology creates new opportunities for us all to work more intelligently and effectively, the need for human engagement continues to be a powerful differentiator that can give organisations a competitive advantage.
That’s why, more often than not, our clients prefer to have their bookkeeper work in their business environment with them. And that’s why you’ll see Dionne whizzing all around town to spend time face-to-face with our clients – getting to know people personally, and understanding the unique demands and circumstances you face in your business.
Only the best bookkeepers qualify to work for Top Class Accounts. Our candidate selection process is said to be one of the most demanding in the industry. After years of chasing the best staff we have developed comprehensive tests in each accounting and bookkeeping application, that require applicants to demonstrate their real bookkeeping knowledge and software understanding. Our selection process assures you peace of mind that your bookkeeping is being managed by the experts.
Our bookkeepers are all trained to manage your accounts in accordance with the Top Class Accounts bookkeeping methodology, and a bookkeeping manual which is tailored for each client. Top Class Accounts provide ongoing professional development for our team of bookkeepers to ensure that your books are maintained in line with relevant industry standards and legislation.
Our experienced bookkeepers will support and work closely with your accountant to streamline the bookkeeping process in line with their recommendations. Top Class Accounts bookkeepers also have access to ongoing reliable phone support provided by Top Class Accounts’ accountants. This essential communication process improves accuracy and timeliness of data thereby reducing your bookkeeping and accounting costs.
The Top Class Difference
- We provide only fully tested and qualified bookkeepers
- All bookkeepers have access to full accounting support from our office
- Tailored Bookkeeping Procedures to ensure your accounts role is transparent
- Top Class Bookkeeping ‘Remote Support’ is available to all clients with an internet connection
- Tailored Accountant Checklist at end of financial year to streamline your accounting